PRIVACY POLICY
Last updated February 21, 2025
Key Points About Your Privacy:
We do not sell personal data.
We track app usage to improve features, not for targeted advertising.
You can opt out of notifications and tracking in your app settings.
Health data (Apple Health, Google Health) is only collected with your consent and is never stored on our servers.
Users aged 13+ can use the app. We do not knowingly collect data from children under 13.
Table of Contents
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHO DO WE SHARE DATA WITH?
4. CHILDREN’S PRIVACY (COPPA Compliance)
5. SECURITY MEASURES
6. YOUR PRIVACY RIGHTS
7. DO WE USE COOKIES OR TRACKING TECHNOLOGIES?
8. CHANGES TO THIS PRIVACY POLICY
9. HOW TO CONTACT US
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when you register on the app, participate in app activities, or contact us.
By using our app, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the service.
Types of Data We Collect
Account and Profile Information
What We Collect: Name, email address, and any other details you provide when creating an account.
Why We Collect It: To create and manage your account and communicate with you about updates and services.
Fitness and Activity Data
What We Collect: Logged workout details, progress metrics (streaks, personal bests, total weight lifted, etc.), and challenge participation.
Why We Collect It: To track and display fitness progress and provide insights.
App Usage Data
What We Collect: Interactions with app features, session duration, and basic app usage analytics.
Why We Collect It: To improve app performance and personalize user experience.
Device and Technical Data
What We Collect: Device type, operating system, crash reports, and error logs.
Why We Collect It: To troubleshoot issues and maintain security.
Health Data (Apple Health/Google Health - Optional)
What We Collect: Steps, calories, sleep data (only if you opt-in).
Why We Collect It: To enhance workout recommendations and track progress.
How We Protect It: Data is accessed directly from third-party services and not stored on our servers.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your data to provide and improve our services, including:
Purpose of Processing
Analytics – To analyze user engagement and improve app functionality.
Personalization – To provide tailored workout recommendations.
Notifications – To send streak reminders, progress updates, and challenge invitations (users can opt out in settings).
3. WHO DO WE SHARE DATA WITH?
We do not sell your personal data. We share information only when necessary to:
Improve app functionality (e.g., Firebase Analytics for app performance tracking).
Store data securely (e.g., cloud storage providers).
Process transactions (e.g., Apple App Store, Google Play for payments).
Ensure legal compliance (if required by law enforcement or regulatory authorities).
Cross-Border Data Transfers:
Our primary servers are located in the United States (Chicago, IL). We use Cloudflare to optimize and distribute API traffic, which may result in temporary caching of data across multiple regions. However, all stored user data remains on our U.S.-based servers. By using our services, you acknowledge and consent to this data processing.
All third-party providers comply with industry security and privacy standards.
4. CHILDREN’S PRIVACY (COPPA Compliance)
Kovo is intended for users aged 13 and older.
We do not knowingly collect data from children under 13.
If we discover data from a child under 13, we will delete it immediately.
Parents may contact us at contact@kovofitness.com to request data deletion for a minor.
5. SECURITY MEASURES
We use encryption and access controls to protect your personal data.
Data is encrypted in transit.
Health data is never stored on our servers (only accessed through Apple Health/Google Health integration).
Access is restricted to authorized personnel only.
We retain personal data as long as necessary to provide our services or meet legal obligations. Once no longer needed, we securely delete or anonymize it.
6. YOUR PRIVACY RIGHTS
You have the right to:
Access your data (request a copy of the data we hold about you).
Delete your data (request account deletion via app settings or support).
Opt-out of notifications (disable them in your device settings).
To exercise your rights, contact us at contact@kovofitness.com.
California Privacy Rights (CCPA Compliance)
California residents can request to know what data we collect and opt out of certain data sharing practices.
We do not sell personal data to third parties.
To exercise your rights, contact us at contact@kovofitness.com.
You may request correction of your personal data if you believe it is inaccurate or incomplete by contacting us at contact@kovofitness.com.
7. DO WE USE COOKIES OR TRACKING TECHNOLOGIES?
Yes, we use cookies and tracking technologies for performance analytics and functionality only.
We analyze app usage trends to improve features and understand which demographics engage with different functionalities. This helps refine marketing strategies and enhance user experience. However, we do not track individual users for targeted ads or sell personal data to advertisers..
Users can opt out of tracking in their device settings.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any major changes via email or app notifications.
9. HOW TO CONTACT US
For any questions about this Privacy Policy, please contact us at:
📧 contact@kovofitness.com
If you are a Canadian resident and have concerns about our data practices, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.