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FAQ/Trainer account and billing

Trainer account and billing

Your trial, your plan, refunds, support and deleting your account.

  • How does billing work for Kovo Trainer?Every new account starts with a 30-day free trial, and you don't need a card. After that, you pay each month for the...
  • What happens when my trial ends or I stop paying?Your clients' programs stop, and their free Kovo PRO ends that day.
  • Can I get a refund for Kovo Trainer?Payments for Kovo Trainer aren't refundable, except where the law in your country says otherwise. Every account starts...
  • How do I contact support?Email us at contact@kovofitness.com. A person on the Kovo team reads every email and gets back to you.
  • How do I delete my Kovo Trainer account?You can delete it yourself, in Settings under Profile.

This is all in Kovo Trainer.

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